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Effective April 14,
2003
Notice of Privacy Practices
As Required by the
Privacy Regulations Created as a Result of the Health Insurance
Portability and Accountability Act
of 1996 (HIPAA)
THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU (AS A
PATIENT OF THIS PRACTICE ) MAY BE USED AND DISCLOSED, AND HOW
YOU CAN GET ACCESS TO YOUR INDIVIDUALLY IDENTIFIABLE HEALTH INFORMATION.
PLEASE REVIEW THIS NOTICE CAREFULLY.
A. OUR COMMITMENT TO YOUR PRIVACY
Our practice is dedicated to maintaining the privacy of your
individually identifiable health information (IIHI). In conducting
our business, we will create records regarding you and the treatment
and services we provide to you. We are required by law to maintain
the confidentiality of health information that identifies you.
We also are required by law to provide you with this notice of
our legal duties and the privacy practices that we maintain in
our practice concerning your IIHI. By federal and state law,
we must follow the terms of the notice of privacy practices that
we have in effect at the time.
We realize that these laws are complicated, but we must provide
you with the following important information:
- How we may use and disclose your IIHI
- Your privacy rights in your IIHI
- Our obligations concerning the use and disclosure of your
IIHI
The terms of this notice apply to all records containing your
IIHI that are created or retained by our practice. We reserve
the right to revise or amend this Notice of Privacy Practices.
Any revision or amendment to this notice will be effective
for all of your records that our practice has created or
maintained in the past, and for any of your records that
we may create
or
maintain in the future. Our practice will post a copy of
our current Notice in our offices in a visible location at
all
times, and you may request a copy of our most current Notice
at any
time.
B. IF YOU HAVE QUESTIONS ABOUT THIS NOTICE, PLEASE CONTACT:
Privacy Official
13025 S. Mur-Len Suite 220
Olathe, KS 66062
913-829-0891
C. WE MAY USE AND DISCLOSE YOUR INDIVIDUALLY IDENTIFIABLE HEALTH
INFORMATION (IIHI) IN THE FOLLOWING WAYS
The following categories describe the different ways in which
we may use and disclose your IIHI.
1. Treatment. Our practice may use
your IIHI to treat you. Many of the people who work for our
practice – including, but
not limited to, our audiologists and staff – may use or
disclose your IIHI in order to treat you or to assist others
in your treatment. Additionally, we may disclose your IIHI to
others who may assist in your care, such as your spouse, children
or parents. Finally, we may also disclose your IIHI to other
healthcare providers for purposes related to your treatment.
2. Payment. Our practice may use and disclose your IIHI in order
to bill and collect payment for the services and items you may
receive from us. For example, we may contact your health insurer
to certify that you are eligible for benefits (and for what range
of benefits), and we may provide your insurer with details regarding
your treatment to determine if your insurer will cover, or pay
for, your treatment. We also may use and disclose your IIHI to
obtain payment from third parties that may be responsible for
such costs, such as family members. Also, we may use your IIHI
to bill you directly for services and items. We may disclose
your IIHI to other healthcare providers and entities to assist
in their billing and collection efforts.
3. Healthcare Operations. Our
practice may use and disclose your IIHI to operate our business.
As examples of the ways in
which we may use and disclose your information for our operations,
our practice may use your IIHI to evaluate the quality of care
you received from us, or to conduct cost-management and business
planning activities for our practice. We may disclose your IIHI
to other healthcare providers and entities to assist in their
healthcare operations.
4. Appointment Reminders. Our practice may use and disclose
your IIHI to contact you and remind you of an appointment, either
by phone or mail. It is our protocol to call patients the day
before appointments. When we reach an answering machine we will
leave a message.
5. Treatment Options. Our practice may use and disclose your
IIHI to inform you of potential treatment options or alternatives.
6. Health-Related Benefits and Services. Our practice may use
and disclose your IIHI to inform you of health-related benefits
or services that may be of interest to you.
7. Release of Information to Family/Friends. Our practice may release your IIHI to a friend or family member
that is involved
in your care, or who assists in taking care of you. For example,
a parent or guardian may ask that a babysitter take their child
to the pediatrician’s office for treatment of a cold. In
this example, the babysitter may have access to this child’s
medical information.
8. Disclosures Required By Law. Our practice will use and disclose
your IIHI when we are required to do so by federal, state or
local law.
D. USE AND DISCLOSURE OF YOUR IIHI IN CERTAIN SPECIAL CIRCUMSTANCES
The following categories describe unique scenarios in which
we may use or disclose your identifiable health information:
1. Public Health Risks. Our practice may disclose your IIHI
to public health authorities that are authorized by law to collect
information for the purpose of:
- maintaining vital records, such as births and deaths
- reporting child abuse or neglect
- preventing or controlling disease, injury or disability
- notifying a person regarding potential exposure to a communicable
disease
- notifying a person regarding a potential risk for spreading
or contracting a disease or condition
- reporting problems with products or devices
- notifying individuals if a product or device they may
be using has been recalled
- notifying appropriate government agency(ies) and
authority(ies) regarding the potential abuse
or neglect of an adult
patient (including domestic violence); however,
we will only disclose
this information if the patient agrees or we
are required or authorized by law to disclose this
information
- notifying your employer under limited circumstances
related primarily to workplace injury or
illness or medical surveillance.
2. Health Oversight
Activities. Our practice
may disclose your IIHI to a health oversight
agency
for activities
authorized by law. Oversight activities can
include, for example,
investigations, inspections, audits, surveys,
licensure and disciplinary
actions;
civil, administrative, and criminal procedures
or actions; or
other activities necessary for the government
to monitor government programs, compliance
with civil
rights laws
and the healthcare system in general.
3. Lawsuits and Similar Proceedings. Our practice may use and
disclose your IIHI in response to a court or administrative order,
if you are involved in a lawsuit or similar proceeding. We also
may disclose your IIHI in response to a discovery request, subpoena,
or other lawful process by another party involved in the dispute,
but only if we have made an effort to inform you of the request
or to obtain an order protecting the information the party has
requested.
4. Law Enforcement. We may release IIHI if asked to do so by
a law enforcement official:
- Regarding a crime victim in certain
situations, if we are unable to obtain the person’s agreement
- Concerning a death we believe has resulted from criminal
conduct
- Regarding criminal conduct at our offices
In response to a warrant, summons, court order, subpoena
or similar legal process
- To identify/locate a suspect, material witness, fugitive
or missing person
- In an emergency, to report
a crime (including the location or victim(s) of the crime,
or the description, identity
or location
of the perpetrator)
5. Deceased Patients. Our practice may release
IIHI to a medical examiner or coroner to identify a deceased
individual
or to
identify the cause of death. If necessary, we also may
release
information
in order for funeral directors to perform their jobs.
6. Organ and Tissue Donation. Our practice may release your
IIHI to organizations that handle organ, eye or tissue procurement
or transplantation, including organ donation banks, as necessary
to facilitate organ or tissue donation and transplantation if
you are an organ donor.
7. Research. Our practice may use and disclose your IIHI for
research purposes in certain limited circumstances. We will obtain
your written authorization to use your IIHI for research purposes
except when an Institutional Review Board or Privacy Board has
determined that the waiver of your authorization satisfies the
following: (i) the use or disclosure involves no more than a
minimal risk to your privacy based on the following: (A) an adequate
plan to protect the identifiers from improper use and disclosure;
(B) an adequate plan to destroy the identifiers at the earliest
opportunity consistent with the research (unless there is a health
or research justification for retaining the identifiers or such
retention is otherwise required by law); and (C) adequate written
assurances that the PHI will not be re-used or disclosed to any
other person or entity (except as required by law) for authorized
oversight of the research study, or for other research for which
the use or disclosure would otherwise be permitted; (ii) the
research could not practicably be conducted without the waiver;
and (iii) the research could not practicably be conducted without
access to and use of the PHI.
8. Serious Threats to Health or Safety. Our practice may use
and disclose your IIHI when necessary to reduce or prevent a
serious threat to your health and safety or the health and safety
of another individual or the public. Under these circumstances,
we will only make disclosures to a person or organization able
to help prevent the threat.
9. Military. Our practice may disclose your IIHI if you are
a member of U.S. or foreign military forces (including veterans)
and if required by the appropriate authorities.
10. National Security. Our practice may disclose your IIHI to
federal officials for intelligence and national security activities
authorized by law. We also may disclose your IIHI to federal
officials in order to protect the President, other officials
or foreign heads of state, or to conduct investigations.
11. Inmates. Our practice may disclose your IIHI to correctional
institutions or law enforcement officials if you are an inmate
or under the custody of a law enforcement official. Disclosure
for these purposes would be necessary: (a) for the institution
to provide healthcare services to you, (b) for the safety and
security of the institution, and/or (c) to protect your health
and safety or the health and safety of other individuals.
12. Workers’ Compensation. Our practice may release your
IIHI for workers’ compensation and similar programs.
E. YOUR RIGHTS REGARDING YOUR IIHI
You have the following rights regarding the IIHI that we maintain
about you:
1. Confidential Communications. You have the right to request
that our practice communicate with you about your health and
related issues in a particular manner or at a certain location.
For instance, you may ask that we contact you at home, rather
than work. In order to request a type of confidential communication,
you must make a written request to Privacy Official,
13025 S. Mur-Len Rd., #220, Olathe, KS 66062 specifying the requested
method of contact, or the location where you wish to be contacted.
Our practice will accommodate reasonable requests. You do not
need to give a reason for your request.
2. Requesting Restrictions. You have the right to request a
restriction in our use or disclosure of your IIHI for treatment,
payment or healthcare operations. Additionally, you have the
right to request that we restrict our disclosure of your IIHI
to only certain individuals involved in your care or the payment
for your care, such as family members and friends. We
are not required to agree to your request; however, if we do agree, we
are bound by our agreement except when otherwise required by
law, in emergencies, or when the information is necessary to
treat you. In order to request a restriction in our use or disclosure
of your IIHI, you must make your request in writing to Privacy
Official, 13025 S. Mur-Len Rd., #220, Olathe, KS 66062. Your
request must describe in a clear and concise fashion:
(a) the information you wish restricted;
(b) whether you are requesting to limit our practice’s
use, disclosure or both; and
(c) to whom you want the limits to apply.
3. Inspection and Copies. You have the right to inspect and
obtain a copy of the IIHI that may be used to make decisions
about you, including patient medical records and billing records.
You must submit your request in writing to Privacy Official,
13025 S. Mur-Len Rd., #220, Olathe, KS 66062 in order to inspect
and/or obtain a copy of your IIHI. Our practice may charge a
fee for the costs of copying, mailing, labor and supplies associated
with your request. Our practice may deny your request to inspect
and/or copy in certain limited circumstances; however, you may
request a review of our denial. Another licensed healthcare
professional chosen by us will conduct reviews.
4. Amendment. You may ask us to amend your health information
if you believe it is incorrect or incomplete, and you may request
an amendment for as long as the information is kept by or for
our practice. To request an amendment, your request must be made
in writing and submitted to Privacy Official, 13025 S.
Mur-Len Rd., #220, Olathe, KS 66062 . You must provide us with a reason
that supports your request for amendment. Our practice will deny
your request if you fail to submit your request (and the reason
supporting your request) in writing. Also, we may deny your request
if you ask us to amend information that is in our opinion: (a)
accurate and complete; (b) not part of the IIHI kept by or for
the practice; (c) not part of the IIHI which you would be permitted
to inspect and copy; or (d) not created by our practice, unless
the individual or entity that created the information is not
available to amend the information.
5. Accounting of Disclosures. All of
our patients have the right to request an “accounting of disclosures.” An “accounting
of disclosures” is a list of certain non-routine disclosures
our practice has made of your IIHI for non-treatment, non-payment
or non-operations purposes. Use of your IIHI as part of the routine
patient care in our practice is not required to be documented.
For example, the audiologist sharing information with an associate
in our practice; or the billing department using your information
to file your insurance claim. In order to obtain an accounting
of disclosures, you must submit your request in writing to Privacy
Official, 13025 S. Mur-Len Rd., #220, Olathe, KS 66062. All requests
for an “accounting of disclosures” must state a time
period, which may not be longer than six (6) years from the date
of disclosure and may not include dates before April 14, 2003.
The first list you request within a 12-month period is free of
charge, but our practice may charge you for additional lists
within the same 12-month period. Our practice will notify you
of the costs involved with additional requests, and you may withdraw
your request before you incur any costs.
6. Right to a Paper Copy of This
Notice. You are entitled to
receive a paper copy of our notice of privacy practices. You
may ask us to give you a copy of this notice at any time. To
obtain a paper copy of this notice, contact Privacy Official,
13025 S. Mur-Len Rd., #220, Olathe, KS 66062, OR request a copy
at the front desk of any of our locations.
7. Right to File a Complaint. If you believe your privacy rights
have been violated, you may file a complaint with our practice
or with the Secretary of the Department of Health and Human Services.
To file a complaint with our practice, contact Privacy
Official, 13025 S. Mur-Len Rd., #220, Olathe, KS 66062. All complaints
must be submitted in writing. You will not be penalized for filing
a complaint.
8. Right to Provide an Authorization
for Other Uses and Disclosures.
Our practice will obtain your written authorization for uses
and disclosures that are not identified by this notice or permitted
by applicable law. Any authorization you provide to us regarding
the use and disclosure of your IIHI may be revoked at any time
in writing. After you revoke your authorization, we will no longer
use or disclose your IIHI for the reasons described in the authorization.
Please note, we are required to retain records of your care.
Again, if you have any questions regarding this notice or our
health information privacy policies, please contact Privacy Official,
13025 S. Mur-Len Rd., #220, Olathe, KS 66062.
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