In The Ear

Question: My hearing aid is not making any sound.

Solution 1) Check the battery. Make sure the battery is fully charged after removing tab, before inserting in the hearing aid. 

Solution 2) Check the wax guard for debris. The small white tip on many in-the-ear (ITE) hearing aids are replaceable by the user. Locate the replacement wax guards in a grey or white package. Remove the old wax guard with the empty end of the replacement tool. Turn tool around and snap new white wax guard into the tip of the hearing aid.

Question: My Hearing aid is whistling.

Whistling, also known as feedback, occurs when sound which should be entering your ear, is leaking back to the microphone. 

Solution 1) Make sure hearing aid is properly inserted into the ear canal.

Solution 2) See your audiologist. It is common for an accumulation of wax in your ear canal to reflect sound out of your ear back towards the microphone.