Types of personal information collected:
We may collect, store and use the following kinds of personal data:
(a) Information about your visits to and use of this website.
(b) Information that you provide to us for the purpose of downloading e-books, scheduling appointments, asking an audiologist a question, leaving us a review, and communicating with the practice via the Chatbot app.
Methods of Collecting Personal Information:
We may collect information in several different ways from our website:
We may collect information about your computer and your visits to hearingyourbest.com such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website, to improve the website’s usability, and for marketing purposes.
You may browse our website without submitting any personal information. If you choose to take advantage of some of our educational information, we will request you complete a brief form including personally identifiable information such as your e-mail address and name. If you submit a request to schedule an appointment, we will ask you for personally identifiable information including your first and last name, e-mail address, phone number and the nature of your visit. We will request similar information if you engage with the Chatbot app on our website. We keep all of your personally identifiable information in secure online and offline facilities.
Wherever we collect personal information, the information you provide will be subject to the terms of this policy. In addition, we may use IP addresses to analyze trends, administer the site, track users’ movements, and gather broad demographic information for aggregate use.
Finally, our site also may contain links, promotions or other interactional tools to other websites that are operated by other companies or persons. We are not responsible for the privacy policies of other websites or third-party website functionality. This policy statement only applies to information collected and maintained by Associated Audiologists.
We may send a cookie which may be stored by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to recognize your computer when you visit our website.
Most browsers allow you to refuse to accept cookies. This will, however, have a negative impact upon the usability of many websites.
(1) Remind us of who you are (stored on our secured computers) in order to permit the tailoring of the website to better match your interests and/or preferences. These cookies will be stored on your computer when you visit our website and may be modified while you browse our site.
(2) Estimate our audience size. Each browser accessing our website is given a unique cookie that is then used to determine the extent of repeat usage, and to help target our services and advertisements based on your interests and behavior.
(3) Measure certain traffic patterns, such as which areas of our website you have visited and your visiting patterns. This information, however, is only gathered in aggregate form – that is, this aggregated information is not linked to any personal information that can identify any individual person. We use this research to understand how our users’ habits are similar or different from one another so that we can make each new experience on our site better. We may use this information to better personalize the content, banners, and promotions that you and other users will see on our site.
Use of My Information:
(a) Improve your browsing experience by personalizing the website.
(b) Address questions and issues you bring to our attention via the Chatbot app.
(c) Assist you in scheduling an appointment with one of our audiologists.
(d) Send information (other than marketing communications) to you which we think may be of interest to you by post or by e-mail or similar technology.
(e) Send you marketing communications relating to our business (or the businesses of carefully-selected third parties) which we think may be of interest to you by post or, where you have specifically agreed to this, by e-mail or similar technology (you can inform us at any time if you no longer require marketing communications to be sent by contacting us).
(f) Provide other companies with statistical information about our users – but this information will not be used to identify any individual user. We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.
(g) Post reviews/comments left by you via a third-party review application and/or Google reviews.
In addition, we do research on our users’ demographics, interests, and behavior based on the information provided to us. We do this to better understand and serve our users. This research is compiled and analyzed on an aggregated basis and may be shared with advertisers or business partners. However, Associated Audiologists does not sell any information collected to outside non-affiliated third parties.
This website contains links to other websites. We are not responsible for the privacy policies of third- party websites. Specifically, please be aware that our partners, advertisers, and other websites that have links on our sites may collect personally identifiable information about you. The information practices of those partners, advertisers, and other websites linked to our site is not covered by this policy. As a reminder, any personally identifiable information you provide on a Google review is outside the scope of this policy.
When you are on our website and are asked for personal information, you are sharing that information with us alone, unless it is specifically stated otherwise.
Third-Party Data and Aggregated Data: Under confidentiality agreements, we may match user information with third-party data. Also, we disclose aggregated user statistics (for example, “45% of our users are female”) in order to describe our services to current and prospective partners and other third parties, and for other lawful purposes. As noted above, this aggregated information will not be linked to any personally identifiable information that can identify any individual person.
(a) To the extent that we are required to do so by law.
(b) In connection with any legal proceedings or prospective legal proceedings.
(c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
(d) To the purchaser or seller (or prospective purchaser or seller) of any business or asset which we are (or are contemplating) selling or purchasing.
Options Regarding Collection, Use, and Distribution of Information:
We may, from time to time, send you e-mail regarding our products and services. In addition, if you indicated upon registration that you are interested in receiving offers or information from our partners and us, we may occasionally send you direct mail about products and services that we feel may be of interest to you. Only we (or companies with whom we contract and who agree to keep your information confidential) will prepare these direct mailings and only if you indicated that you do not object to receiving these offers.
Occasionally, we will ask for your e-mail address in order to update you on our products and services. These e-mail messages may be targeted to the type of technology you use or the clinic where you are seen.
You also have choices with respect to cookies. By modifying your Internet browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies, you may be unable to access some of our educational information, such as downloadable ebooks.
How We Protect Personal Financial Information:
Keeping your personal financial information private is vitally important to us.
Knowing that you use certain services or features may help us to offer you better and more relevant content and advertisements. However, at this time, we do not sell products online to consumers, nor do we provide online services, such as virtual visits.
Security Precautions Regarding Loss, Misuse, or Alteration of Information:
Currently, Associated Audiologists does not require users to create an account or log in in order to utilize our educational information (e-books), request an appointment, engage with the chatbot, etc.
Unfortunately, it is not possible for data transmissions over the Internet or wireless networks, or for any security precautions, to be guaranteed 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you submit to us or from our online services, and you do so at your own risk. Once we receive your information (request for an appointment, for example), we make our best effort to ensure its security on our systems.
Children and Privacy:
The safety of children is very important to us. We maintain a general audience website that is designed for use by adults and that complies with the Children’s Online Privacy Protection Act. Specifically, we do not knowingly collect information from users under age 18.
We encourage parents to create a safe place for children on the Internet. Parental control protections (such as computer hardware, software or filtering services) are commercially available that may assist parents in limiting access to content that may be harmful to minors. We also encourage parents to monitor their child’s use of the Internet and teach them not to disclose any personally identifiable information (including their age, appearance, school, grade, etc.) about themselves in e-mails, chat rooms, or on other sites, except with your knowledge and approval.
Additional Information About Us:
Hearingyourbest.com is owned by Associated Audiologists, Inc., P.O. Box 19087, Lenexa, KS 66285. This website is operated by Lure Creative, 10901 W 84th Terrace, Suite 200, Lenexa, KS 66214.
Please address any concerns regarding this policy in writing and send to:
Associated Audiologists, Inc.
P.O. Box 19087
Lenexa, KS 66285